Shipping and Policy

Shipping :

All jewelry and kits are carefully packed  in a beautiful protective box, gift wrap is available with no extra charge, all you have to do is let us know.

We ship worldwide with Israel international Post Service , on checkout you will be able to pick either registered mail, that takes 2-3 weeks to most US destinations and the the far east , 1-2 weeks to the UK and most European countries, with the exception of Germany that can take longer.

or   - Fedex shipping that takes 3-5 days to most destinations.

All items are shipped within 3-5 working days of payment, unless they are custom orders or otherwise specified .

The order will be shipped to the address you indicated on checkout.

Digital Items delivery :

Once payment is processed you will receive an automatic access via email with downloadable link from where you will be able to immediately download the PDF files and/or  links to the video files you purchased.

make sure to check your spam folder in case the email will be directed there.

Digital products once downloaded are non returnable or refundable.


Payment Policy:

We accept all credit cards and PayPal payments. 

Sale terms :

SALE offers are limited to the date of purchase , no refunds are applicable  for past orders .
during SALE periods other coupon codes are inactive.

Refund Policy:

All items leave my studio after having been carefully inspected. Nevertheless, should an item arrive with a defect or is not what you expected and you haven't used it yet, you can ship it back  within 7 days following reception.

Digital products once downloaded are non returnable or refundable.

IMPORTANT : Please contact us to receive  detailed instructions on how to ship an item back, this is most important.

Unclaimed EMS deliveries will be charged with the cost of it being sent back.
Unclaimed deliveries that needs to be re-shipped will be charged with additional shipping cost.

Have more questions ?
Check our FAQ page

SHIPPING

We offer worldwide FREE shipping on all orders over 49 USD.
All items will be ready to ship within 3-5 days, unless otherwise specified. 

These are the estimated shipping times:

USA ==> registred mail approx 14 days.
Canada ==> registred mail approx 16 days.
Australia ==> registred mail up to 30 days.
Europe ==> registred mail up to 14 days.
Rest of the world ==> registred mail up to 30 days.

Express shipping of 3-5 days is available with either Fedex or EMS express, you will see one or two these options on checkout, depending your destination.

Digital products are available for download right after your purchase via the link that will be sent to you.