Shipping and Policy

Shipping :

All jewelry and kits are carefully packed  in a beautiful protective box, gift wrap is available with no extra charge, all you have to do is let us know.

We ship worldwide with Israel international Post Service , on checkout you will be able to pick either registered mail, that takes 2-3 weeks to most US destinations and the the far east , 1-2 weeks to the UK and most European countries, with the exception of Germany that can take longer.

or   - Fedex shipping that takes 3-5 days to most destinations.

All items are shipped within 1-3 working days of payment , unless they are custom orders or otherwise specified .

The order will be shipped to the address on PayPal unless requested otherwise.

Digital Items delivery :

Once payment is processed you will receive an automatic access via email with downloadable link from where you will be able to immediately download the PDF files and/or  links to the video files you purchased.

make sure to check your spam folder in case the email will be directed there.

To watch the video movies on an IPAD/Iphone  you require to download Vimeo application (its free), on the computer you need nothing special .

Digital products once downloaded are non returnable or refundable.

Payment Policy:

We accept all credit cards via PayPal.

Sale terms :

SALE offers are limited to the date of purchase , no refunds are applicable  for past orders .
during SALE periods other coupon codes are inactive.

Refund Policy:

All items leave my studio after having been carefully inspected. Nevertheless, should an item arrive with a defect or is not what you expected and you haven't used it yet, you can ship it back  within 7 days following reception.

Digital products once downloaded are non returnable or refundable.

IMPORTANT : Please contact us to receive  detailed instructions on how to ship it back, this is most important.

Unclaimed EMS deliveries will be charged with the cost of it being sent back.
Unclaimed deliveries that needs to be re-shipped will be charged with additional shipping cost.

Have more questions ?
Check our FAQ page